Frequently Asked Questions
🧐 Can't find the jersey you're looking for?
Don't worry!
Send us a photo of the jersey you want via WhatsApp by clicking on the icon in the bottom left, and we'll tell you if we have it available or if we can get it for you.
Send us a photo of the jersey you want via WhatsApp by clicking on the icon in the bottom left, and we'll tell you if we have it available or if we can get it for you.
🚚 How long will my order take to arrive?
Your order will arrive in 8 to 12 business days if you are in Spain. International shipments may take 7 to 15 days, depending on the destination.
🎯 Can I customize my jersey with a name and number?
Yes! You can add any name, number, and patch you want, whether it's yours or your favorite player's, at no extra cost.
📏 What size should I choose?
Check our size guide before buying, you can find it just below the price selection.
🧼 How should I wash my jersey?
To keep your jersey in perfect condition for longer, we recommend:
• Washing it inside out and with cold water (maximum 30°C).
• Using a delicate wash cycle.
• Not using bleach or fabric softener.
• Not putting it in the dryer; let it air dry.
• Not ironing directly on names, numbers, crests, or sponsors.
By following these recommendations, the colors and prints will be preserved as new.
• Washing it inside out and with cold water (maximum 30°C).
• Using a delicate wash cycle.
• Not using bleach or fabric softener.
• Not putting it in the dryer; let it air dry.
• Not ironing directly on names, numbers, crests, or sponsors.
By following these recommendations, the colors and prints will be preserved as new.
♻️ Can I exchange or return a jersey?
A product can only be returned if it has been delivered with a factory defect. In case of a size change or customization, it cannot be returned.
🕹️ Do you have retro or past season jerseys?
Yes, in our "Retro" section you will find legendary jerseys that marked an era.
🔔 How do I know if my order was confirmed?
You will receive a confirmation email after purchase and another with your tracking number when we ship it.
💳 What payment methods do you accept?
Currently, we accept credit cards, debit cards, Bizum, bank transfers, Apple Pay, and Google Pay.
🛠️ But don't worry! We are working to offer more payment methods very soon.
🛠️ But don't worry! We are working to offer more payment methods very soon.
🎁 Do you have active promotions or discounts?
🔹 Use the code BIENVENIDO at checkout and get a 10% discount on your first purchase.
🔹 3x2 Promo: add 3 jerseys to your cart and get the third one for FREE (the lowest value one).
🔹 3x2 Promo: add 3 jerseys to your cart and get the third one for FREE (the lowest value one).
📸 Can I get another discount by sharing my purchase on social media?
Of course!
If you upload a story on Instagram showing your order and tag us as @futwear_shop, you will receive an exclusive discount for your next purchase.
🎉 We want to see you wearing your jersey!
If you upload a story on Instagram showing your order and tag us as @futwear_shop, you will receive an exclusive discount for your next purchase.
🎉 We want to see you wearing your jersey!
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